Refund policy

Our primary concern is to deliver to you a high level of quality, great value and an unrivalled customer service that exceeds all your expectations continuously, but if for some reason you are dissatisfied with your purchase; please contact your sales representative via e-mail at mosidi@giftbargains.co.za or call 087 357 0214.
Returns and/or exchanges are accepted within five (5) days of collection on unbranded products only. After 5 days, a 20% handling and admin fee will be charged on unbranded products only. Imprinted/logo and personalized items are not returnable. The final decision as to whether a returned product is of poor quality or not, remains with Gift Bargains.
The return must be repackaged in its original box (or acceptable equivalent) with your receipt. You must courier your item. You will not be reimbursed for any courier charges. Please note: All items must be in sellable condition to be eligible for a refund.
Used items or items not reported as damaged 5 days after receipt of the order will not be accepted for refund.
Please also note that once production has begun on an imprinted/embroidered item the order cannot be cancelled.